Terms of Service

Effective date: October 14, 2026 · Version 2 · Prior versions are archived at permanent links (see Section 16).

These Terms of Service ("Terms") are an agreement between you and Bovane Productions ("MultiPick Scheduler," "we," "us") governing your use of the MultiPick Scheduler mobile application, the booking web pages it generates, and the multipickapp.com website (together, the "Service"). Our Privacy Policy explains what data does; these Terms explain what the deal is. By creating an account or using the Service, you accept these Terms.

1. Acceptance and eligibility

To create a MultiPick Scheduler account you must be able to form a binding contract — in most U.S. states that means being at least 18 years old. The booking pages our business users send to their clients do not require an account and are intended for people 13 years of age or older, as stated in the booking-page consent language and our Privacy Policy. If you use the Service on behalf of a business, you confirm you have authority to bind that business to these Terms.

2. What MultiPick Scheduler is — the bridge, not the vault

MultiPick Scheduler is a scheduling tool for solo, appointment-based businesses. It connects to the business owner's own Google Calendar, lets the owner offer chosen open times to a client through a private booking link, and writes the resulting appointment to the owner's calendar.

The Service is deliberately built as a bridge, not a vault: your appointment history lives in your own Google Calendar and on your own device, not in a central database we operate. Our servers act as temporary plumbing while a booking is in flight. We are a conduit between you and services you already own — we are not a custodian of your client list or your business records, and we do not own, control, or claim your data.

3. Two kinds of users — and where we stand

There are two kinds of people who touch the Service: the business owner (the account holder and, where applicable, subscriber) and the client (a person who receives a booking link; clients do not install the app or create accounts). The appointment itself — the service performed, its quality, its price, any payment, any dispute — is strictly between the business owner and their client. MultiPick Scheduler is not a party to that relationship, is not a marketplace, and does not act as an agent of either side. Business owners are solely responsible for their own clients, their own services, their own policies (such as cancellation policies), and their own compliance with the laws that apply to their business.

4. Acceptable use

You agree not to misuse the Service. In particular, you will not:

use the Service for anything illegal, deceptive, or harmful;
scrape, flood, overload, or send automated traffic at the booking pages or the Service;
reverse-engineer, copy, resell, sublicense, or white-label the Service;
impersonate another person or business, or misrepresent who is sending a booking link;
share one account across multiple businesses or staff to evade plan limits — an account is for a single solo business;
send messages through the Service to anyone who has not consented to receive them, or use the Service to send marketing or promotional messages by text;
interfere with the security features of the Service, including its abuse protections.

We may suspend or terminate accounts that violate this section (see Section 14).

5. Plans, subscriptions, and billing

The Service offers a free plan and paid subscription plans, billed monthly or yearly. New accounts may receive a free trial of premium features that requires no credit card; when a trial ends, the account moves to the free plan automatically — it is never locked out. There is no lifetime purchase option.

Paid subscriptions are purchased through the app store on your device (Google Play or the Apple App Store) and are managed and billed by that store. Subscriptions renew automatically until cancelled. You can cancel anytime in your app-store account settings; cancellation takes effect at the end of the current billing period, and you keep paid features until then. Except where required by law or by the app store's own policies, payments are non-refundable; refund requests for app-store purchases are handled by the store under its rules. Current pricing, billing frequency, auto-renewal terms, and cancellation instructions are always shown on the subscription screen before you purchase.

Downgrading or cancelling never deletes your data: your information stays intact and visible, plan limits simply re-apply going forward.

MultiPick Scheduler processes no payments between a business owner and their clients. Service fees for appointments are a matter between the business and their client, handled entirely outside the app. No payment card data ever touches our servers.

6. App store terms

If you downloaded the app from the Apple App Store: these Terms are between you and Bovane Productions, not Apple. Apple has no obligation to provide maintenance or support for the app and is not responsible for addressing any claims relating to it (including product liability, legal compliance, or intellectual-property claims) — we are. If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price; beyond that, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You must also comply with the Apple Media Services Terms when using the iOS app.

If you downloaded the app from Google Play: you must also comply with the Google Play Terms of Service, and subscription billing, cancellation, and refunds follow Google Play's policies.

7. Email and text messages

The Service sends transactional email (booking confirmations, reminders, cancellations) on behalf of business owners. Text messaging is an optional paid feature and is transactional only — the Service is not a marketing-message tool.

MultiPick Scheduler Appointment Reminders (our text message program). When a business owner subscribes to texting and turns it on, MultiPick Scheduler (operated by Bovane Productions) sends appointment-reminder text messages to that business's clients from a MultiPick toll-free number. MultiPick writes every message from a fixed template that names the business and starts with "MultiPick Scheduler reminder:"; business owners cannot write free-form texts. Texts follow the reminders the business owner has turned on, sent at the reminder times the business owner chooses, and only between 8 AM and 8 PM in the client's local time. Each client chooses to receive reminders by text, by email, or both. Texts are sent to United States phone numbers only. A client receives texts only after ticking a separate, optional, un-prechecked "Text me appointment reminders" box on the booking page; that box is shown only when the business has a paid texting subscription turned on. Consent to receive texts is never a condition of booking or of using the Service. Message frequency varies. Message and data rates may apply; messages may be sent using automated technology.

Stopping texts. Clients can opt out at any time by replying STOP — or by sending any clear request to stop — to the number that texted them, and can get help by replying HELP. We honor opt-outs within 10 business days, usually within minutes. The mobile carrier sends the one stop confirmation; MultiPick sends no second text. Because all businesses on MultiPick share the MultiPick number, replying STOP stops reminder texts from every business that uses MultiPick until the client replies START to the same number. After a STOP, a client who gave an email address gets one email saying that texts are stopped, that email reminders continue, and how to get texts again from one business: reply START to the number and tick that business's text box the next time you book. The number does not take other messages or calls: a reply other than STOP, START or HELP is not delivered to the business, and may receive one automatic reply, "This number doesn't receive text or calls.", at most once a month per phone number. If a business owner has used up the texts in their plan, a reminder that comes due is sent to the client by email instead. Wireless carriers are not liable for delayed or undelivered messages.

Business owner duties. If you turn on texting, you agree to enter only phone numbers your clients gave you for appointment contact, to correct or remove a number when a client asks, never to use texting for marketing, and, if a client asks you directly to stop texts, to stop sending that client text reminders and tell us at privacy@multipickapp.com. You will indemnify us (Section 10) for claims caused by a number you entered without the client's permission or by your failure to act on a stop request made to you.

8. Disclaimer of warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that any email, text message, reminder, or calendar update will be delivered or delivered on time. The Service depends on third-party services we do not control (see Section 12), and some features depend on your own device, network, and accounts.

9. Limitation of liability

To the maximum extent permitted by law, Bovane Productions will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost bookings, missed appointments, lost data, or loss of goodwill, arising out of or relating to the Service, even if advised of the possibility. Our total aggregate liability for all claims relating to the Service is limited to the greater of one hundred U.S. dollars ($100) or the amounts you paid us for the Service in the twelve (12) months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; in that case our liability is limited to the smallest amount the law allows. Nothing in these Terms limits liability for fraud, gross negligence, or willful misconduct.

10. Indemnification

You agree to defend, indemnify, and hold harmless Bovane Productions from claims, damages, and expenses (including reasonable attorneys' fees) arising out of: your use of the Service; your breach of these Terms; your services to, communications with, or disputes with your own clients; your violation of any law (including consent and messaging laws) or of any third party's rights; or content and data you submit through the Service.

11. Intellectual property and your content

The MultiPick Scheduler name, app, design, and code belong to Bovane Productions. We grant you a limited, non-exclusive, non-transferable license to use the app and Service for your own business while these Terms are in effect — a license to use, not ownership.

Your content and data remain yours. You grant us only the narrow license needed to operate the Service — to host, transmit, and display your business information and booking data as necessary to provide the features you use, and for nothing else. We do not use your data for advertising, and we do not sell it, consistent with our Privacy Policy.

12. Third-party services

The Service works with services owned by others — including Google (Calendar, sign-in, Firebase), Apple, the app stores, RevenueCat (subscription management), Resend (email delivery), and Twilio (text delivery). Your use of any third-party service — most importantly your own Google account and Google Calendar — is governed by your agreement with that provider, not by these Terms. We are not responsible for third-party services: their availability, their data handling, their outages, or changes they make. An outage or change at a third-party provider does not make us liable to you, though we will always do our reasonable best to keep the Service working around it.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

13. Your data, where it lives, and sensitive uses

Because of the bridge-not-vault design (Section 2), the permanent copies of your appointment data live in your own Google Calendar and on your own device. You are responsible for securing your own Google account and device. Deleting your account removes your data from our systems as described in the Privacy Policy.

MultiPick Scheduler is a general-purpose scheduling tool. It is not a HIPAA-certified medical platform, and we do not offer Business Associate Agreements. If your business is subject to healthcare-privacy law or any other sector-specific data regulation, you are solely responsible for your own compliance and should evaluate whether a general-purpose tool fits your obligations.

14. Termination

You may stop using the Service and delete your account at any time using the in-app account-deletion feature. We may suspend or terminate accounts that violate these Terms, abuse the Service, or create risk for us or for others — where reasonable, we will try to notify you. On termination, your subscription is handled by your app store's rules, and data deletion follows the Privacy Policy. Sections that by their nature should survive termination (including Sections 8-12) survive.

15. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Before filing any claim, you agree to contact us at privacy@multipickapp.com and give us 30 days to work the problem out informally — most issues can be solved that way. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in New York, and you consent to their jurisdiction.

16. Changes to these Terms, and how to reach us

We may update these Terms as the Service evolves. If a change meaningfully reduces your rights, we will notify you (by email or a prominent in-app notice) and give the change a reasonable effective date — changes are not retroactive. Every prior version remains publicly available at a permanent dated archive link, so the terms you accepted are always reproducible: Version 1 (effective June 12, 2026) is at /terms/archive/2026-06-12. Continued use of the Service after a change takes effect is acceptance of the updated Terms.

Questions, notices, and legal requests: privacy@multipickapp.com.